Once an order has been submitted no changes can be made, so we highly encourage you to double check your order prior to placing it.
However, you can send us an email and we’ll try our best to sort this out if the order was not shipped.
Due to hygienic concerns, our products are not returnable. Therefore, we are not able to cancel orders once it has been shipped, so we highly encourage you to double check your order prior to placing it.
We strongly encourage our customers to pay with Bitcoin, but we also accept major credit cards, debit card and PayPal.
You will be charged when your order has shipped from our facilities.
Our products are made in Italy.
We ship worldwide.
We offer free shipping on all orders to Canada & USA.
Please allow us 48 hours to process your order after submitting it.
Orders shipped outside Canada and United States may be subject to additional duties, customs and taxes that are not included in the price. Every country has different regulations on how they handle imported goods. We do not cover any import fees.
All orders are shipped from our warehouse located in Montreal, Canada.
You will receive a confirmation email after submitting your order. Another email will follow when your order has shipped from our facilities.
Yes. When you go through the order checkout process, you can enter a different address than your billing information.
If you received the wrong item, simply email us at email@example.com. Our representatives will look into this immediately and rectify the situation.
Send us an email at firstname.lastname@example.org
Bitcoin! We encourage you to pay with Bitcoin.
However, we still accept fiat by most of major credit cards (Visa, Mastercard, American Express). You can also pay with debit card or PayPal.
No. We only accept Bitcoin.
Returns and exchanges
Unfortunately returns or exchanges are not accepted for underwear. Due to hygiene and health concerns our products are final sale.